Returns & Exchanges
At Evolution Power Tools, we stand behind the quality of our equipment and offer a 30-day return policy for unused items in their original packaging. We aim to ensure every professional and DIYer is completely satisfied with their purchase and the performance of our tools.
Return Process
- 1.Initiate Your Return
Contact our customer support team or log into your account portal to request a Return Merchandise Authorization (RMA) number within 30 days of delivery.
- 2.Prepare the Package
Securely pack the tool in its original manufacturer's box, ensuring all accessories, blades, and manuals are included to avoid restocking fees.
- 3.Ship to Service Center
Affix the provided shipping label or your own trackable postage to the outside of the box and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our technicians verify the tool's condition, we will process your refund to the original payment method within 5 to 7 business days.